Over the years, I’ve been asked hundreds of times to recommend a preferred hosting provider for WordPress websites. In the past, I based my recommendations on a variety of factors, including price, ease of setup, load-times, and feedback I received from others in the industry.
Often, I would point budget-conscious customers toward one of the big shared hosting providers. For more established companies, I’d opt for Media Temple’s DV offerings where nimbusthemes.com had been hosted for years.
Unfortunately, during this last year I began running into some issues with my DV accounts at Media Temple. Some of these may have been caused by our code (and I’d be the first to admit that!), but others were quite obviously the failings of the MT platform.
Either way, I found myself endlessly calling or instant messaging with a support community that treated my issues as though they were a great inconvenience. It was one of the worst support experiences I can remember, and this from a company we had touted to our customer base and social community for many years. This was a disheartening and frustrating turn of events, I can assure you.
So, with the start of the new year, I took a plunge into managed WordPress hosting world and moved all our theme foundry websites over to Kinsta.
It was the best business decision I have ever made.